When booking online or through a third party agency, it is imperative that you enter the credit card information for the card that you want to use and fill in complete address, city, state and zip code and the correct billing address for the credit card.
There is a 72 hour Cancellation Policy. For reservations cancelled with less than 72 hour notice prior to arrival, the first night's stay plus tax will be charged. If your reservation involves any part of a holiday or event weekend, 2 or more suites or 5 plus days, there is a 7 day cancellation. A deposit equal to the 1st night's stay will be processed on the morning after the 72 hour cancellation period has expired. Please assure that your billing information is correct and complete. The cancellation policy applies to shortening a stay as well. It is your responsibility to verify receipt of a cancellation email. For Monthly rentals, there is a 30 day cancellation policy. Special cancellation policies are required for groups. No call, no show for multiple day reservations will be cancelled at 9am the next day and the credit card on file will be charged for the first night. All reservations made through a third party booking agency will be charged and if unable to be processed are subject to cancellation at 3PM on the day prior to arrival. Cancellations for weather related issues are only allowed if the island has at least a voluntary evacuation or the airport ILM has been closed due to weather. Guests are responsible when making, changing or cancelling a reservation by email or phone to verify that you receive a correct cancellation confirmation via email. Must be 25 years of age with valid ID to book reservation unless approved prior to arrival. All reservations are subject to change.
Check-in 3:00PM, please make prior arrangements for late arrivals, after 9PM by calling our office at 910-256-2028 or emailing us at firstname.lastname@example.org after hours check-in must be prearranged and prepaid. Early check-in is based on availability. A credit card and valid Federal or State issued identification in the same name will be required at time of check-in. Check-out is at 11AM and no late check-out's are available, but you may stay parked on the property until 1PM. 1 night reservations are subject to change.
Pool hours are 9AM until dark, April 1 - October 31. One parking space is allowed per unit with numbered passes and must be in their assigned space. There are 3 GUEST spaces that are first come, first served. The extra GUEST passes do not guarantee a space and will be towed if not in one of the 3 guest spaces. Extra parking is available at the Town Lot next door. There is no parking available for trailers or oversized vehicles.
Please return keys to front desk or drop in key drop box, there is a $25 per key charge for missing or lost keys.
This is a non-smoking property including e-cigs and cannabis. Sandpeddler Inn and Suites is a Pet Free hotel although some owners bring their pets. Owners pets are kept leashed and are not allowed in common spaces. If allergies are an issue, please call the front desk to request one of our pet free suites. By law, service dogs trained to mitigate a disability must be allowed. Guests are responsible for damages to property and will be charged accordingly. This includes spray-tanning, hair dye, in-room/balcony smoking of any kind, missing or damaged property and having unauthorized pets. Guests are responsible to assure that windows and doors are closed when absent from the room or during inclement weather. Minimum $100.
Quiet Time is 10PM - 8AM. If another guest is being disruptive during quiet hours, call 910-256-2028. Violators of the Quiet Time policy will be asked to leave without refund.